Billing
Department

Managing claims, ensuring quality assurance, and maintaining compliance with state and federal privacy guidelines (HIPAA)

Operated byCity Ambulance Service Logo

//Billing & Payment Services

Accurate Claims and Patient Support

The ambulance billing division bills insurance companies, government medical coverage plans, and/or patients for ambulance transport, advanced life support, and basic life support services. All patient accounts are processed from the time that the claim is made until it is resolved with a zero-dollar balance. In addition, they assist in the quality assurance program for crew documentation, trauma reporting to the state, legal and lawyer correspondence, and monitoring of all State and Federal guidelines pertaining to patient privacy and protection (HIPAA).

For questions about your ambulance bill or to obtain records, please call our EMS Billing Department during normal business hours Monday through Friday 8 a.m. to 5 p.m. at  281-212-3000.

To pay your bill via our online portal,

please click on the “Pay My Bill” button below.